Terms of Service

1. Use of Services

By accessing the QFunds platform you agree to comply with applicable laws and regulations in your jurisdiction. The platform is provided "as is" for execution, allocation and reporting; you remain solely responsible for your investment decisions and tax reporting obligations.

2. Eligibility

To open and operate an account you must:

• Be at least 18 years old (or the age of majority in your jurisdiction).
• Have legal capacity to enter into a binding contract.
• Not be a resident of a restricted jurisdiction (including, where applicable, the United States, sanctioned territories under UN/EU/OFAC lists, and any country listed by FATF as high-risk).
• Pass identity verification (KYC), source-of-funds checks and ongoing AML monitoring.

Prime, Institutional and certain leveraged products are restricted to professional clients, accredited investors or eligible counterparties as defined under MiFID II, FCA COBS or equivalent local rules. QFunds reserves the right to refuse, suspend or terminate any account at its sole discretion.

3. Account Opening & KYC

Before funding, you must provide accurate identity information and complete KYC/AML verification. Required documentation typically includes:

• Government-issued photo ID (passport, national ID or driver's licence).
• Proof of residential address dated within the last 90 days.
• For corporate accounts: certificate of incorporation, register of directors and ultimate beneficial owner (UBO) declaration.
• Source-of-funds and source-of-wealth declarations for deposits above documented thresholds.

We may request enhanced due diligence (EDD) at any time and suspend trading or withdrawals pending review.

4. Account Funding & Withdrawals

• Funding methods: bank wire (SWIFT/SEPA), card payments and select digital asset rails. All deposits must originate from an account held in the verified client's own name; third-party funding is not accepted.
• Minimum deposits: Standard $250 · Pro $5,000 · Prime $25,000 · Institutional by negotiation.
• Currency & conversion: deposits in non-base currencies are converted at the prevailing interbank rate plus a transparent FX spread.
• Withdrawals: processed within one business day to the originating funding source. Withdrawal limits apply to unverified or partially verified accounts.
• Inactivity: dormant accounts (12 months without activity) may incur a maintenance fee disclosed in the Fee Schedule.
• Segregation: client funds are held in segregated accounts at tier-1 custodian banks, separate from QFunds' operating capital.

5. Trading & Execution

Quotes are indicative until executed. Slippage, requotes and rejections may occur during volatile market conditions, around economic releases or outside primary liquidity hours. Best-execution policies, leverage caps and margin-call procedures are published separately and form part of these Terms by reference.

6. PAMM Allocations

Allocating to a strategy manager exposes your capital to that manager's discretionary trading. Performance fees, management fees, lockup periods and high-water-mark rules apply as disclosed at the time of allocation. Past performance is not a reliable indicator of future results.

7. Risk Disclosure

Trading FX, CFDs and allocating to leveraged strategies carries a high level of risk to your capital and may result in losses exceeding your initial deposit unless negative-balance protection applies in your jurisdiction. You should consider whether you understand:

• Market risk — adverse price movements driven by macroeconomic, geopolitical or liquidity events.
• Leverage risk — small price movements can cause disproportionate losses.
• Counterparty & manager risk — discretionary PAMM strategies depend on operator skill, controls and continuity.
• Liquidity & gap risk — orders may not fill at expected prices, particularly outside primary sessions.
• Technology risk — connectivity, latency or platform outages may delay execution.
• Currency risk — gains and losses in foreign-denominated instruments are subject to FX revaluation.

See our Risk Disclosure for the full statement.

8. Fees & Charges

Spreads, commissions, swap/financing rates, PAMM performance fees and ancillary charges (wire, card, conversion) are set out in the Fee Schedule. QFunds may amend the Fee Schedule with 30 days' notice published on the platform.

9. Conflicts of Interest

QFunds and its affiliates may act as principal, hedge client exposure with liquidity providers, or earn rebates from execution venues. Our Conflicts of Interest Policy describes the controls in place to manage these arrangements.

10. Limitation of Liability

To the maximum extent permitted by law, QFunds is not liable for indirect, incidental, special or consequential losses (including lost profits or trading opportunities) arising from use of the platform, market data delays, or third-party service failures.

11. Termination

Either party may terminate the relationship with reasonable notice. We may close positions, suspend access or freeze funds where required by law, regulator request, or where we reasonably suspect fraud, market abuse or breach of these Terms.

12. Governing Law

These Terms are governed by the laws of the jurisdiction of the contracting QFunds entity. Disputes are subject to the exclusive jurisdiction of the courts of that jurisdiction, save where mandatory consumer-protection rules apply.